Anyone can buy a mass spectrometer. What makes a result defensible is the chain behind it: who installed it, who qualified it, who services it, and whether the calibration was current on the day your sample ran.
We buy through authorized channels only, take certified installation and familiarization on every platform, and hold warranty and service coverage from the install date forward. No grey-market hardware, no unqualified self-installs.
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We carry the highest tier of manufacturer-backed coverage offered for each system — so downtime is measured in days, not months, and no instrument returns to client work until an engineer signs it back on.
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Lab tours are available by appointment for qualifying accounts. Technical questions about a platform or method go straight to our Chief Scientist.