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5151 Mitchelldale St A10, Houston, TX 77092. 346 770 3170, answered 24/71 Agent Online.Procedures modelled on ISO/IEC 17025; not accredited. Client portal
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Topicals testing

Creams, balms, salves and lotions carry two risks a tincture does not: the active may not be evenly distributed through the base, and the water phase can support growth. We measure both, alongside the label claim.

Price
Quoted
Family
Product
Runs on
  • Agilent 1290 or 6490
  • Agilent 1290 Infinity II UHPLC
  • Incubated plates
  • Inoculated and incubated
  • Agilent 7850 ICP-MS
  • Calibrated pH meter
  • Calibrated aw meter

Purchased new through authorised channels, performance-qualified by certified engineers, and the instrument ID prints on every certificate. View the bench.

What the panel measures

TestMethodInstrumentReports as
Active potencyMethodHPLC-UV or LC-MS/MS by activeInstrumentAgilent 1290 or 6490Reports asmg/g and mg per container
Content uniformityMethodReplicate assay from top, middle and baseInstrumentAgilent 1290 Infinity II UHPLCReports asRelative standard deviation, %
MicrobialMethodUSP <61>/<62>InstrumentIncubated platesReports asCFU/g, TAMC, TYMC, specified pathogens
Preservative efficacyMethodUSP <51> challenge, 28 daysInstrumentInoculated and incubatedReports asLog reduction at 7, 14 and 28 days
Heavy metalsMethodICP-MSInstrumentAgilent 7850 ICP-MSReports asppb: Pb, As, Cd, Hg
pHMethodElectrode, at 25 °CInstrumentCalibrated pH meterReports aspH units
Water activityMethodCapacitance hygrometerInstrumentCalibrated aw meterReports asaw to 0.01

Sample requirements and shipping

ItemRequirement
Cream or lotionRequirement2 retail units, unopened
Balm or salveRequirement2 retail units, unopened
Preservative efficacyRequirement5 units, since the challenge is destructive and runs 28 days
ConditionRequirementRoom temperature, in the packaging you sell. Note the active and the claim at submission.

Order first, then ship. A prepaid label is emailed when payment lands, and the carrier scan on that label opens your chain of custody. We accept no walk-in drop-off, and we hold no DEA registration, so no Schedule I to V material.

Why the method matters

An emulsion that separates puts the active where the oil went. Assaying a single scoop from the middle of a jar can read on-claim while the top and bottom are not, so content uniformity is assayed from three depths of the same container.

Preservative efficacy is a 28-day challenge, not a snapshot. USP <51> inoculates the product with five organisms and measures log reduction over time, which is the only evidence that a preservative system works in that particular base.

What comes back

A public certificate

Every result, the method, the instrument ID, the LOD and LOQ and the signature, verifiable by accession number with no login.

The filmed route

Your package opened on camera, a photograph of each container, and the footage retained for three years. Released to you on request.

A retained sample

Kept about 90 days, so a disputed result can be reviewed and, where warranted, rerun or sent to another laboratory.

Submit a sample

Order in the builder, pay, and a prepaid label is emailed to you. The certificate publishes to the database the moment it is signed.

Submit a sampleVerify a certificate